Learn how Wordsage handles information shared through our website and service inquiries.
Privacy Policy
This Privacy Policy explains how Wordsage collects, uses, stores and protects information when you visit our website or contact us about our services. Please read it alongside our Terms & Conditions.
Information We Collect
We may collect your name, email address, phone number, company name, service interests, project requirements and any information you choose to include in an inquiry. Our website may also collect limited technical information, such as browser type, IP address and usage data, where enabled by our hosting and analytics providers.
How We Use Your Information
We use personal information to respond to inquiries, discuss and deliver requested services, manage customer relationships, improve our website, maintain security, and meet applicable legal obligations. We do not use your information for unrelated promotional messages without a lawful basis.
Email, SMS and Communications
If you provide contact information, Wordsage may use it to respond to your inquiry or communicate about a project. We do not automatically enrol you in promotional SMS messages. If Wordsage introduces an optional SMS programme, we will provide the relevant consent disclosures and opt-out instructions before collecting subscriptions.
Information Retention
We keep personal information only as long as reasonably needed for the purposes above, including client communication, record keeping, legal requirements and dispute resolution. Retention periods may differ depending on the type of information and business relationship.
Your Rights and Choices
Depending on applicable data protection law, you may be entitled to request access to, correction of, or deletion of personal information, object to certain processing, restrict its use, or withdraw consent. To make a request, contact us by email. We may need to verify your identity before responding.
Information Security
We take reasonable organisational and technical measures to help protect information against unauthorised access, loss or misuse. No internet transmission or storage system can be guaranteed completely secure.
Third-Party Links
Our website may contain links to external websites. Wordsage is not responsible for their privacy practices. We recommend reviewing their policies before sharing information.
Changes to This Policy
We may update this policy as our services or legal obligations change. The latest version will be available on this page.
Contact Us
For privacy questions or personal data requests, email info@wordsageltd.com or write to Wordsage, 30 Briarfield Road, Farnworth, Bolton, England, BL4 0HD.