Read the general website and service terms for Wordsage digital and creative solutions.
Terms & Conditions
These Terms & Conditions provide general information about use of the Wordsage website and inquiries for our digital, creative, marketing and business support services. Project-specific services, prices, milestones and deliverables are agreed separately in writing.
Our Services
Wordsage offers digital and creative solutions that may include web design, marketing support, technical services and related business services. The scope of each engagement is described in a proposal, quotation or written agreement accepted by the client.
Quotes, Projects and Approval
Any quotation is subject to its stated validity and assumptions. Work normally begins after both parties confirm scope, schedule, deliverables and payment terms. Changes requested after approval may affect the price and delivery time and require written agreement.
Client Responsibilities
Clients are responsible for providing timely, accurate information, approvals and materials needed for their project. They must have permission to provide any text, images, logos or other content supplied for use in the work.
Payments
Fees, invoices, deposits and due dates are set out in the applicable quotation, invoice or service agreement. Unless explicitly agreed otherwise, third-party expenses, subscription fees and applicable taxes may be charged separately. Payment arrangements should be confirmed before work starts.
Revisions and Delivery
The number of revisions, feedback windows, acceptance process and delivery dates depend on the agreed project scope. Additional revisions or new features beyond that scope may require additional time and fees. We will communicate material changes to an agreed schedule.
Cancellation and Refunds
Cancellation or refund eligibility depends on the specific services already performed, the project stage, any committed third-party costs, the written project agreement and any mandatory consumer or business rights under applicable law. Please contact us promptly if you have a concern so we can review the circumstances. This page does not promise fixed refund percentages or deadlines.
Intellectual Property and Ownership
Each party retains ownership of its pre-existing materials and intellectual property. Ownership or licensing of custom work will be governed by the project agreement, including any requirements for full payment. Third-party assets, fonts, platforms and software remain subject to their own licences.
Confidentiality
We aim to treat non-public client and project information confidentially and to use it for delivering agreed services, subject to any contractual terms, necessary service-provider disclosures or legal obligations.
Acceptable Website Use
You agree not to misuse the Wordsage website, attempt unauthorised access, introduce malicious content or interfere with its normal operation. Content on this website is provided for general information and may change without notice.
Disclaimer and Liability
We strive to keep website information accurate and current, but we cannot guarantee that it will always be complete or uninterrupted. Any service warranties, liability limitations and remedies should be specified in the relevant written agreement and will apply only to the extent permitted by applicable law.
Privacy and Communications
Our handling of website inquiries is described in the Privacy Policy. Sending an inquiry does not automatically subscribe you to promotional SMS messages. Any optional marketing communications will include applicable consent and unsubscribe arrangements.
Applicable Law
Unless a written agreement provides otherwise, these website terms are intended to be interpreted under the laws of England and Wales, subject to mandatory laws that may apply to you.
Questions and Contact
For questions about a service or these terms, please contact info@wordsageltd.com. Our address is 30 Briarfield Road, Farnworth, Bolton, England, BL4 0HD.